Do I have to pay for customs charges on my orders?
Unfortunately, Beaming Thoughts is unable to determine what customs charges may be applied to overseas shipments. All customs charges (if any) are applied at the discretion ofthe carrier and local laws. All customs charges will be payable by the customer and will not be covered by Beaming Thoughts. For more in depth information, we would suggest contacting your local customs office.
What if I have not received my order?
If an item from your order is yet to arrive, please be patient as it is more than likely being shipped fromone of our warehouses. Feel free to contact us at email@example.com for an update on the status of an order.
How can I pay for my order?
Beaming Thoughts has got your back! We accept the following payment cards: Visa, Visa Debitand MasterCard. We also accept PayPal payments.
Is it safe to order online?
You can rest assured that shopping with Beaming Thoughts is safe. We use the most up to datesecurity systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.
Can I make changes to my order?
Unfortunately, once you have placed your order it is not possible to amend any details, our warehouse team receive orders directly and will have already started processing your order.
What should I do if I receive an incorrect or faulty item?
We are so sorry to hear that you have received an incorrect or faulty item. Please send us a message at firstname.lastname@example.org with your order number, the name/product code of the item you were supposed to receive and any further details. We will be in touch within 2 business days to resolve your issue.